Shipping policy

Shipping Policy

Last updated: July 31, 2026

We are committed to delivering your orders safely and on time. This Shipping Policy explains our delivery process, estimated delivery times, and related information.

1. Delivery Method

All orders are shipped through trusted courier partners. We carefully pack your products to ensure they reach you safely.

2. Delivery Time

Orders are usually delivered within:

3–5 working days

Delivery times may vary depending on your location, courier service availability, weather conditions, holidays, or other circumstances beyond our control.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a convenient payment option for our customers.

Before dispatching your order, we may contact you to confirm your order details. Please provide a valid phone number to avoid delivery delays.

4. Order Processing

Orders are processed after confirmation. Once your order has been dispatched, you may receive delivery updates through phone call, SMS, or courier tracking (where available).

5. Delivery Address

Customers are responsible for providing accurate delivery information, including:

Full name
Complete address
Active phone number

Incorrect or incomplete information may cause delays in delivery.

6. Delivery Issues

If you face any issue with your delivery, please contact our customer support team. We will assist you in resolving the problem as quickly as possible.

7. Damaged Packages

If your package arrives damaged, please record an unboxing video while opening the parcel and contact us immediately. This will help us verify the issue and provide the appropriate solution.